Returns Policy
At Apron Smith, your satisfaction is our top priority!
If you experience any issues with your purchase, please don’t hesitate to contact us. We’re committed to resolving your concerns as quickly as possible.
Exchanges
Received an item that doesn’t fit or isn’t quite right?
No problem—our exchange process is simple and hassle-free.
- Eligible Items: Most items can be exchanged for a different size or color.
- How to Exchange:
For the fastest service, place a new order for the replacement item and return the original for a refund. Alternatively, you can return the item, and we’ll send out the replacement once we’ve received it. - Processing Time:
Exchanges typically take a few days to a couple of weeks, depending on return shipping times and any customization required.
Combine Shipping
Placing a new order? You can include your replacement item and pay for combined shipping, saving you time and money.
Returns
If you’re not fully satisfied with your purchase and would like to return it for a refund, please contact us at support@apronsmith.shop. with the following information:
- Your order number
- Reason for the return
- Details of any defects (if applicable)
Return Address for USA Customers:
Apron Smith Returns Department
1014 S Loyola St Perryton, 79070 Texas US
Phone: +1 (737) 355-0399
Important Notes
- Refund Eligibility: We stand by the quality of our aprons. If you receive a defective or damaged item, you’re eligible for a full refund or replacement.
- Return Window: Returns must be initiated within 30 days of receiving your order. For Christmas gifts, this window extends to 30 days after Christmas.
- Item Condition: Returned items must be in good condition, with original bags, tags, and labels intact.
- Packaging: Please fold items neatly and pack them securely. Customers are responsible for return shipping costs.
We value your patience and support as we work to provide you with the best possible service. Thank you for choosing to shop with us!